Ian Cunningham
Regional and niche carriers can use the Web to form closer bonds with their customers and reach target markets nationally.
Robert Burns
A supercharged portal lets users unlock information in different systems, making life easier for users and system administrators.
Joe McKendrick
Carriers are taking steps to modernize their claims processing systems and better integrate technologies with existing systems.
Alex Vorro
Mashup applications, which enable divergent data sources, business processes and applications to be combined and streamlined, are on the rise and poised to change the insurance IT landscape.
Joe McKendrick
Thanks to new technologies, carriers are unearthing fraud such as "rent-a-patient" schemes and physician upcoding.