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Policy Administration

News

SOA and BPM Among Tech Trends to Watch

A Clearer Path To STP Emerging

Survey: Healthcare Providers Offsetting Decreased Payments with Technology

Are Insurers’ Policy Admin Systems Scalable?

Life Insurers Slow to Adopt SaaS

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Featured Articles

Create a Portal to Success

Robert Burns

A supercharged portal lets users unlock information in different systems, making life easier for users and system administrators.

Carriers Roll Out the Policy Admin Red Carpet

Daniel Joelson

Strong vendor competition, better technology and faster speed to market cause insurers to increasingly implement systems.

The Ups and Downs of Claims Processing

Joe McKendrick

Carriers are taking steps to modernize their claims processing systems and better integrate technologies with existing systems.

IT Project Management Keeps the Business on Track

Joe McKendrick

When does an IT project officially become a formal “project,” worthy of the care and attention of management, with the resources of the organization placed at its disposal?

The Steady Evolution of Online Customer Service

Alex Vorro

It's not just for call centers anymore—carriers are revamping their online customer services to attract and better serve their client base.

Spotlights